1. Introduction
Welcome to Moien Masala.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Website: https://moienmasala.com
This policy applies to all visitors who interact with our website or contact us through our online services.
2. Company Information
Moien Masala
69 Rue du Fort Neipperg
L-2230 Luxembourg
Luxembourg
Email: info@moienmasala.com
If you have any questions regarding this privacy policy or your personal data, please contact us using the email above.
3. Information We Collect
When you visit our website, we may collect the following types of information.
Personal Information
You may voluntarily provide personal data when you:
- Contact us through forms
- Send email inquiries
- Place orders through WhatsApp
- Request reservations or catering information
This may include:
- Name
- Email address
- Phone number
- Message content
We collect only the information necessary to respond to your request.
4. Automatically Collected Information
When you visit our website, certain technical information may automatically be collected such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This information helps us improve website performance and user experience.
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies are small files stored on your device that help websites function properly.
Cookies may be used to:
- Remember website preferences
- Improve website performance
- Analyze visitor activity
You can control or disable cookies through your browser settings.
6. Third-Party Services
Our website may use third-party services that may collect data in accordance with their own privacy policies.
These services may include:
Google Services
Our website may include:
- Google Maps for location display
- Google Analytics for website traffic analysis
Google may collect anonymous usage data to improve its services.
Social Media Platforms
Our website may include links to:
If you interact with these services, their respective privacy policies apply.
7. WhatsApp Communication
Customers may contact Moien Masala through WhatsApp for:
- Food orders
- Catering inquiries
- Reservations
- Customer support
When you send messages via WhatsApp:
- Your phone number and message content are visible to us.
- Communication is processed through WhatsApp servers operated by Meta Platforms Inc.
Please refer to WhatsApp’s privacy policy for more information on how they handle data.
8. Embedded Content
Our website may contain embedded content such as:
- Videos
- Images
- Google Maps
- Social media posts
Embedded content from other websites behaves the same as if you visited those websites directly. These sites may collect data about you and use cookies.
9. Data Sharing
We do not sell, rent, or trade personal data.
Your information may only be shared when necessary with:
- Website hosting providers
- Technical service providers
- Legal authorities if required by law
10. Data Retention
We retain personal data only for as long as necessary to:
- Respond to customer inquiries
- Provide restaurant services
- Meet legal or administrative requirements
Once the data is no longer needed, it will be securely deleted.
11. Your Rights Under GDPR
If you are located in the European Union, you have the following rights regarding your personal data:
You may request:
- Access to your personal data
- Correction of incorrect information
- Deletion of your personal data
- Restriction of data processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at:
12. Data Security
We take reasonable measures to protect your personal data from:
- Unauthorized access
- Data loss
- Misuse
- Disclosure
However, no internet transmission method is completely secure.
13. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party websites.
14. Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect changes in our services or legal requirements.
Any updates will be posted on this page with the revised date.
15. Contact Us
If you have questions regarding this privacy policy, please contact:
Moien Masala
69 Rue du Fort Neipperg
L-2230 Luxembourg
Email: info@moienmasala.com
Website: https://moienmasala.com